Whether your help
desk is small, medium, or large and whether you support internal users,
customers, or both, HelpTrac provides the tools needed to do the job efficiently
and cost effectively.
Start
using HelpTrac immediately for as little as $675.
For quote or ordering information, please contact
Monarch Bay Software, Inc. at 713-450-2800 or email mktg@helptrac.com.
Not-for-profit
organizations call for discount information. |
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HelpTrac
Modules |
* All
licenses Concurrent |
Bundles |
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Modules
can be purchased individually or in Bundles. |
Standard |
Pro-5 |
Pro
10 |
Elite |
Enterprise |
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1
license Basic |
$675
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5
licenses Basic |
$2,775 |
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10
licenses Basic |
$3,995 |
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Licenses
can be purchased in groups up to 100 technicians. |
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Reports |
$450 |
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Customization |
$395 |
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Email |
$1,695
first 5 licenses
$895 each additional 5 |
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Invisible
Tech |
$1,095
each email account |
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User
Comm |
$895 |
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Web
Comm |
$1,095 |
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Equipment |
$725 |
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Audit |
$275
per 100 PCs |
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(200) |

(500) |

(1,000) |

(1,000) |
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Client/Server |
$1,295
per 10 licenses |
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Training |
$415 |
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TechScheduler |
$225 |
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Billing |
$425 |
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Advanced
Billing |
$2,095 |
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Modules sold separately: |
$5,315 |
$8,480 |
$11,620 |
$15,355 |
$15,650 |
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Bundle
price: |
$3,995 |
$6,375 |
$8,795 |
$11,595 |
$11,995 |
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Annual
Support and Enhancement Agreement |
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Standard |
Priority |
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Contact HelpTrac
Support 8am to 5pm CST Monday thru Friday except major holidays. |
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Download ALL
updates to modules you have purchased FREE. |
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Access to our
1-800 support line. |
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Guaranteed 1
hour response time during normal working hours. |
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Price |
20%
of product total |
30%
of product total |
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Minimum |
$200.00 |
$350.00 |
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